Data deletion instructions

How do I delete my data inside the app

Follow these steps to delete data within the app:

• Step 1 : Launch any of our app.
• Step 2 : Go to Settings
• Step 3 : Click on Delete Account
• Step 4 : The app will ask you some verification questions.
Once you do that your request is submitted and your data will be deleted. It might take 15 days to delete your data from the server

How do I make a request to delete?

You can reach out to us at support@zeemist.com with your user-id or your facebook-id to ask us to delete your complete data from our servers. Deleting data might take 30 days after the request. To get your user-id follow these steps:

• Step 1 : Launch any of our app.
• Step 2 : Go to app dashboard
• Step 3 : Click on your profile pic to see your profile details
• Step 4 : There will be visible field with "user-id: xxxxx" you can take this screenshot or mention this user-id in the email.

What data is collected by ZMist Games?

For details on information ZMist Games collects and stores please see our Privacy Policy.

How long does it take to process a data deletion request?

We aim to complete deletion requests within 30 days of the request.

How will I know when my data copy or deletion request is complete?

We will notify you by email when your request is complete.

If I delete my account for one Zmist game, will it affect my accounts for other Zmist games?

In most cases, deleting one game account will not affect another. However, in some situations, game account data is shared across multiple games and cannot be deleted for just one game. When that is the case, your other ZMist games might get effected.

What if I want to download or delete data for multiple ZMist games?

You must request data copies and deletion on a game-by-game basis.