HOME USER AGREEMENT & PRIVACY POLICY CONTACT

Legal Terms and Privacy Policy

ZMIST GAMES,HANUMANGARH TOWN, RAJASTHAN,INDIA,PIN 335513

Privacy Policy

The Privacy Policy describes how we treat your personal information when you use games/services (Poker Offline, Poker Online, Teen Patti Royal) provided by ZMist. The information that we collect depends on the services you use and how you use them. Whenever we collect any personal information that is secure with us. We use this data to improve user experience.

We may collect information like:
• Mobile and other hardware identifiers.
• Geolocation data
• Preferred language
• Platform type
• Device event information
• Purchase information (does not include any sensitive or financial information)

In apps like "Ludo Royal" we take user's location. We use this location to find nearby players. If you don't want to share your location, you can remove the location access permission from device's setting.
In our applications we also integrate 3rd party SDKs for showing Ads. These 3rd party SDKs might collect some personal information and show personalized Ads. These 3rd party SDKS may use a unique ID (for example, but not limited to advertising ID) from the device on which our application is installed to generate interests and demographics (for example, 'sports enthusiasts'). Interests, demographics, and other data may be used to serve better targeted ads to the user.

We may also receive information from Facebook, Game Center when you use these services in the game.

We collect these information using Cookies, Analytics, and similar technologies to:

• Measure the effectiveness of our services.
• Improve our services to cater our users in a better fashion.
• Populate leaderboards and matchmakings.
• Help you find your friends online.
• Facilitate content sharing on Social Media
• Identify and fix errors.
• Audit our services to keep them fair for all users and investigate illegal or fraud behavior and comply with law.

In our iOS and Android applications we also integrate 3rd party SDKs for showing Ads. These 3rd party SDKs might collect some personal information and show personlized Ads. These 3rd party SDKS may use a unique ID (for example,but not limited to,: advertising ID) from the device on which our application is installed to generate interests and demographics (for example, 'sports enthusiasts'). Interests, demographics, and other data may be used to serve better targeted ads to the user.

We may also receive information from Facebook, Game Center when you use these services in the game. We use following SDKs in our applications:
1. Google AdMob
2. Google Firebase
3. Unity Ads
4. Facebook

Collection and Use Of Persional Information

Whenever we collect any personal information that is secure with us. We use this data to improve user experience. Whenever we share data, commercial or otherwise, any organization or public, the data will be stripped of all personally identifiable information.

Contact us to delete your data from our servers

You can reach out to us at support@zeemist.com with your user-id or your facebook-id to ask us to delete your complete data from our servers. Deleting data might take 30 days after the request. To get your user-id follow these steps:

Report security vulnerabilities

Reach out to us at support@zeemist.com to raise an issue, if you happen to notice any potential security issue whilst also meeting all the required criteria in our policy. The validation of the reported issue in terms of severity & authenticity will be done by our security team in around 30-45 days. Post validation, steps will be taken to fix the security issues in accordance with our security policies. The owner of the ticket will be informed once the issue is resolved.

Use of services – Restrictions

The following restrictions apply to the use of our Service:

  1. You must not use the Service if you are under the age of 13. You must deny anyone under 13 to use your account. You are fully responsible for any unauthorized use of the Service including not limited to the use of credit card or any payment by any method.
  2. You shall use your account only for non-commercial entertainment purposes. You shall not use the Service for any other purpose.
  3. You shall not use your account for any illegal activity.
  4. You shall not use your account to transmit repetitive messages (spam), junk e-mail, advertise and solicit.
  5. You will not use your account to cheat or hack the game by any means.
  6. You shall not post any objectionable and offensive information including but not limited to abusive, threatening, racial, sexual, or obscene.
  7. You shall not sublicense, lease, trade, gift, sell or otherwise transfer your account or associated virtual items partly or fully to anyone without written permission from us.
  8. You shall not buy or purchase chips and virtual items from any unauthorized source.
  9. You shall not use any of the Services or create an account or use an account if you have been removed or banned from using the Service.
  10. You shall not create or use more than one Facebook account to use the Service.
  11. You shall not use any of our services if you do not agree with the Terms of Service, Privacy Policy or any other policy, and your license to use the services shall immediately terminate.
  12. We have full authority to ban or shadow ban any user on the basis of suspicion. We have the full authority to change or zero-down the user's wallet on the basis of suspicion
  13. Your in-game currency balance is attached with your device. If you reset the device OR change your device, your game will recet. You are given a new account in these cases. In these cases, you will have to restart your game process. We do not bound to transfer chips from old account to new account.