Zmist Games
Prop. Prince Kumar
99A Nai Dhan Mandi, Hanumangarh Town, Rajasthan – 335513

1. Introduction

This Privacy Policy explains how Zmist Games (“Zmist”, “we”, “our”, “us”) collects, uses, stores, shares, and protects personal information of individuals (“Users”, “you”, “your”) who access our games, websites, applications, and related services (collectively, “Services”).

We are committed to protecting your privacy and ensuring that all personal data is processed fairly, transparently, and in compliance with all applicable laws.

By accessing or using our Services, you consent to the collection and processing of your data as described in this Policy. If you do not agree, you must discontinue use of the Services.

2. Data We Collect

• Account Information – Name, email address, login credentials, or Facebook ID.
• Gameplay Data – In-game progress, achievements, tournaments, and interactions.
• Device Information – Device ID, IP address, OS, crash logs, and language settings.
• Payment Records – We receive transaction details from payment processors; we do not store sensitive payment data.
• Usage Information – Session length, frequency, purchase history, and engagement.
• Social Media Data – Limited profile info when linking accounts (subject to your privacy settings).

We do not intentionally collect sensitive personal data (e.g., religion or political opinions). Any such data inadvertently received is deleted.

3. Purpose and Legal Basis of Processing

• Provision of Services – To create and manage accounts, deliver gameplay, and maintain leaderboards.
• Improvement – To monitor usage, conduct analytics, and enhance features.
• Personalisation – To tailor in-game content and offers.
• Purchases – To process non-redeemable in-app purchases for entertainment only.
• Compliance – To meet obligations under applicable laws including the Gaming Bill 2025.
• Marketing – To send updates/offers (only where permitted and subject to opt-out).
• Fraud & Security – To detect suspicious activity, prevent cheating, and enforce safety.

Legal Basis for Processing: We process personal data under lawful bases such as contract performance, legal obligation, legitimate interests (analytics and security), and consent (for personalized ads or marketing).

4. Sharing of Data

We do not sell or rent your personal information. We may share limited data with:

• Service Providers – Hosting, analytics, crash reporting, or customer support.
• Advertising Partners – Google AdMob, Unity Ads, AppsFlyer for ad delivery and performance measurement.
• Regulators – If required by law or lawful court order.
• Corporate Transactions – In mergers or acquisitions with confidentiality safeguards.

5. Data Retention and Security

• Retention: Active accounts are retained until deleted by the user; inactive accounts may be anonymised after 180 days unless required by law.
• Security: We use encryption, secure servers, and access controls to prevent unauthorized access or misuse.
• Breach Notifications: Users and authorities are notified as required by law in case of data breaches.

6. Children’s Privacy

Our Services are not intended for users under 18. We do not knowingly collect data from minors. If you believe your child has provided data without consent, contact us at support@zeemist.com, and we will delete it promptly.

7. User Rights and Data Deletion

You may exercise the following rights under applicable laws:

• Access – Request a copy of your personal data.
• Rectification – Correct inaccurate or incomplete data.
• Restriction – Limit processing in certain cases.
• Deletion – Request deletion of your personal data or account (processed within 30 days).

All requests should be sent to support@zeemist.com with your in-game user ID.

8. Cookies and SDKs

We use cookies and third-party SDKs (e.g., AdMob, Unity Ads, Firebase) to personalize ads, analyze app performance, and enhance gameplay. You can manage or disable personalized ads in your device settings.

9. International Data Transfers

Your information may be processed and stored on servers located in countries other than your own. When we transfer personal data across borders, we implement appropriate safeguards consistent with applicable data-protection laws — such as Standard Contractual Clauses, equivalent contractual protections, or other legally recognized transfer mechanisms — to ensure that your data remains protected wherever it is processed.

10. Supervisory Authority

Users in jurisdictions with data protection authorities (EU/UK) may lodge a complaint with their local authority if they believe their data rights have been violated.

11. Updates to this Policy

We may update this Policy periodically to reflect legal or technical changes. Material changes will be notified before taking effect.

12. Contact

Zmist Games
99A Nai Dhan Mandi,
Hanumangarh Town, Rajasthan – 335513, India
Email: support@zeemist.com

These Terms of Use ("Terms") govern your use of Zmist Games' services, including mobile games, websites, and related features (collectively, the "Services"). By using our Services, you agree to these Terms and our Privacy Policy.

1. Eligibility

You must be at least 18 years old to access our Services. By using them, you confirm that you meet this requirement and comply with applicable laws in your region.

2. Nature of Services

Our Services are designed purely as social digital entertainment. They include social card games such as Poker Offline and Teen Patti Royal, casual games, tournaments, and simulated casino-style features. These are not gambling or betting products, and they do not allow users to win or withdraw real money.

3. In-Game Items

• All in-game items (chips, tokens, trophies, badges, avatars, etc.) are virtual and have no real-world monetary value.
• They cannot be exchanged, traded, or redeemed for money, goods, or services.
• Purchases of virtual items via app stores are for entertainment only and are non-refundable except as required by law or store policy.

4. User Obligations

• Do not use our Services for illegal activities such as gambling, betting, or money laundering.
• Do not sell or transfer accounts or in-game assets for any consideration.
• Do not cheat, hack, exploit bugs, or use unauthorized software.
• Be respectful — do not post or share offensive, obscene, or discriminatory content.

5. Purchases and Payments

Purchases are processed securely by Google Play or the Apple App Store. All purchases are final and non-transferable. Fraudulent activity, chargebacks, or abuse may result in suspension or permanent ban.

6. Responsible Gaming

We encourage balanced gameplay. Our social casino-style games are intended for adults and entertainment only. Chips and rewards have no monetary value, and excessive play should be avoided.

7. Intellectual Property

All trademarks, game assets, designs, and code belong to Zmist Games or its licensors. You are granted a limited, non-exclusive, non-transferable license to use the Services solely for entertainment.

8. Termination

Zmist may suspend or terminate accounts violating these Terms, our Privacy Policy, or applicable laws. Termination may result in forfeiture of all virtual assets and progression without refund.

9. Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to these Terms or the Services shall first be attempted to be resolved amicably through mediation. If the dispute remains unresolved within 30 days of the commencement of mediation, it shall be referred to and finally resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration shall be Hanumangarh, Rajasthan, India. The proceedings shall be conducted in English, and the governing law shall be the substantive law of India.

10. Disclaimer and Limitation of Liability

The Services are provided "as is" without warranties. Zmist Games is not liable for loss of virtual items, account progress, or damages arising from unauthorized use or technical issues.

11. Cookies & Tracking

We use cookies and analytics tools to improve functionality, security, and performance. Advertising cookies enable relevant in-game ads through partners such as Google and Unity.

12. Amendments

We may modify these Terms periodically. Continued use of our Services after notice of changes constitutes acceptance.

13. Contact

Zmist Games
99A Nai Dhan Mandi,
Hanumangarh Town, Rajasthan – 335513, India
Email: support@zeemist.com